Who should I contact if I believe a clause has been applied incorrectly?

Raise it first through live chat for a fast response. If unresolved, send a formal written complaint to support@4quin.com citing the specific clause. Our compliance desk will issue a written response within five working days.

Reference

Terms & Conditions Governing Your 4quin Account

These Terms & Conditions form the binding agreement between you and 4quin the moment you open an account and access our lobby.

Account Eligibility by Local LawUPI, Paytm & PhonePe Payment RulesWithdrawal Verification ProcessData Retention PolicyDispute Resolution Path

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What These Terms Actually Cover

4quin Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By continuing to use this platform you confirm that you have read, understood and accepted these Terms & Conditions in full. They apply to every action taken through your account — deposits via UPI, Paytm or PhonePe, wagers placed on Live Blackjack or Football Strike, withdrawals,

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and any bonus credits you may receive. Access to 4quin is subject to the laws of your jurisdiction; it is available only where local law permits. We may update these Terms periodically, and the revised version becomes binding once published at 4quin.com. Continued use of the
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account after an update constitutes acceptance. If any clause conflicts with mandatory local legislation in India, the local legislation prevails to the extent of that conflict.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS QUERIES

Reach Us About Any Clause

If any part of these Terms & Conditions is unclear or you believe a clause has been applied incorrectly to your account, our support team can clarify the relevant section and, where…

Live Chat Start a live chat session directly from the 4quin lobby footer. An agent can pull up the specific Terms clause you are querying and walk you through how it applies to your account in real time.

Email Support Send a detailed query to our support address at [email protected]. Include your account ID and the clause number. Written responses addressing Terms & Conditions disputes are issued within five business days.

Help Centre The Help Centre at 4quin.com/help hosts the current version of these Terms alongside a clause-by-clause plain-language summary so you can locate the section relevant to your account situation without waiting for an agent.

HOW WE HANDLE THIS

Our Commitments Under These Terms

Transparency in how we store, process and act on your data is central to these Terms & Conditions.

Data Storage

Your personal details and transaction records — including UPI reference numbers and PhonePe payment IDs — are stored on encrypted servers. We retain account data for the period required under applicable Indian financial-record regulations and no longer.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you move through the lobby. You can adjust cookie preferences at any time from the footer settings panel without affecting your account functionality.

Account Security

Two-factor authentication is available on every 4quin account. We strongly encourage you to enable it. Any suspicious login attempt triggers an automated lock and an email alert to the address registered on your account.

Data Retention Period

We hold active-account data for the lifetime of the account plus six years post-closure, in line with standard financial-record obligations. You may request a copy of your data at any time through the support email listed in these Terms.

Right to Request Changes

Under applicable data-protection law you have the right to request correction of inaccurate personal data held on your account. Submit a written request to [email protected] with your account ID and the specific field to be corrected.

Amendments to Terms

We publish a summary of material changes at the top of this page whenever the Terms are updated. The date of the most recent revision is shown in the document header so you always know which version governs your current account activity.

Common Questions About These Terms

Below are the questions we hear most often about these Terms & Conditions. Each answer refers directly to a specific clause or process so you know exactly where to look in the full document.

Yes. Every financial transaction on your account — whether through UPI, Paytm or PhonePe — is subject to the payment clause in these Terms. That clause sets out processing timelines, failed-transaction handling and applicable fees, if any.

We post a change summary at the top of this page and may send an in-account notification for material amendments. Continuing to use your account after the updated Terms are published means you accept the revised version.

Absolutely. Contact support via live chat or email with the clause number and we will explain it in straightforward terms. For formal disputes about how a clause has been applied, email [email protected] with your account ID.

Post-closure we retain your transaction and identity records for six years to meet financial-record obligations under Indian law. You may request a copy of your stored data before or after closure by writing to our support address.

Access to any specific game title — Live Blackjack, Bingo, Football Strike or any other — is subject to both these Terms and the laws of your jurisdiction. Where local law restricts access to certain game types, those restrictions prevail over these Terms.

Raise it first through live chat for a fast response. If unresolved, send a formal written complaint to [email protected] citing the specific clause. Our compliance desk will issue a written response within five working days.

These Terms are written to be consistent with applicable Indian law, and where any clause conflicts with mandatory local legislation, local law prevails. The dispute-resolution clause specifies the applicable jurisdiction in detail.

Terms & Conditions Governing Your 4quin Account

Reach Us About Any Clause

Our Commitments Under These Terms

Data Storage

Cookie Policy

Account Security

Data Retention Period

Right to Request Changes

Amendments to Terms

Common Questions About These Terms

01 Do these Terms & Conditions apply to deposits made via UPI or Paytm?

02 How will I know if the Terms & Conditions have been updated?

03 Can I request a plain-language explanation of a specific clause?

04 What happens to my account data if I close my account?

05 Do these Terms limit the games I can access, such as Live Blackjack or Bingo?

06 Who should I contact if I believe a clause has been applied incorrectly?

07 Are these Terms & Conditions governed by Indian law?

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